2036

M-HEALTH BASED TRAINING FOR EMOTION REGULATION AND SELF-EFFICACY IN SPANISH FIREFIGHTERS: BIOMARKER-VALIDATED EFFECTS ON STRESS, BURNOUT, AND WELL-BEING

Arenas Alicia * ^[1] , Torrado Macarena ^[1] , Sanclemente Francisco José ^[2] , Castillo-Mayén Rosario ^[3] , Rubio Sebastián ^[3] , Tabernero Carmen ^[4]

Universidad de Sevilla ~ Sevilla ~ Spain ^[1] , Universidad de Málaga ~ Málaga ~ Spain ^[2] , Universidad de Córdoba ~ Córdoba ~ Spain ^[3] , Universidad de Salamanca ~ Salamanca ~ Spain ^[4]

1972

EXPLORING THE COGNITIVE PROCESSES LINKING INTERNAL CUSTOMER COMPLAINTS TO HR PROFESSIONALS' VOICE AND DEVIANT BEHAVIORS: THE MODERATING EFFECTS OF SUPERVISOR SUPPORT AND PROACTIVE PERSONALITY

Chi Nai-Wen * ^[1] , Chen Pei-Chi ^[2] , Hu Hui-Ju ^[1]

National Sun Yat-Sen University ~ Kaohsiung ~ Taiwan ^[1] , National Dong Hwa University ~ Hualien ~ Taiwan ^[2]

1895

TEAMWORK READINESS PROFILES AND GROUP IDENTIFICATION: A STUDY WITH INDUSTRY EMPLOYEES

Gomes Rui * ^[1] , Simães Clara ^[2] , Borralho Rita ^[3]

University of Minho, Psychology Research Centre, School of Psychology. ~ Braga ~ Portugal ^[1] , Health Sciences Research Unit: Nursing (UICISA: E), Nursing School of Coimbra (ESEnfC), Coimbra, Portugal. University of Minho, School of Nursing. ~ Braga ~ Portugal ^[2] , University of Minho. Adaptation, Performance, and Human Development Research Group, School of Psychology. ~ Braga ~ Portugal ^[3]

1815

THE MODERATING ROLE OF RESILIENCE IN THE RELATIONSHIP BETWEEN PSYCHOLOGICAL WELL-BEING AND WORK ENGAGEMENT IN A DEVELOPING COUNTRY

Makhubele Boitumelo * , Mitonga-Monga Jeremy

University of Johannesburg ~ Johannesburg ~ South Africa

1787

THE MEDIATING ROLE OF GUILT IN THE RELATIONSHIP BETWEEN WORKPLACE TELEPRESSURE AND BURNOUT

Mardones-Mendez Pablo * , Gil-Monte Pedro , Figueiredo-Ferraz Hugo

Universitat de València ~ Valencia ~ Spain

1889

RELATIONSHIP BETWEEN LEADERSHIP READINESS AND CONFLICT MANAGEMENT STYLES FROM THE FOLLOWERS' PERSPECTIVE

Simães Clara * ^[1] , Gomes Rui ^[2] , Morais Catarina ^[3] , Silva Inês ^[4]

Health Sciences Research Unit: Nursing (UICISA: E), Nursing School of Coimbra (ESEnfC), Coimbra, Portugal. University of Minho, School of Nursing. ~ Braga ~ Portugal ^[1] , University of Minho, Psychology Research Centre, School of Psychology. ~ Braga ~ Portugal ^[2] , Research Centre for Human Development, Faculty of Education and Psychology, Universidade Católica Portuguesa. ~ Porto ~ Portugal ^[3] , University of Minho. Adaptation, Performance, and Human Development Research Group, School of Psychology. ~ Braga ~ Portugal ^[4]

1784

THE ROLE OF COGNITIVE APPRAISAL ON TEACHERS' MENTAL HEALTH

Simães Clara * ^[1] , Seixas Adérito ^[2] , Gomes Rui ^[3]

Health Sciences Research Unit: Nursing (UICISA: E), Nursing School of Coimbra (ESEnfC), Coimbra, Portugal. University of Minho, School of Nursing. ~ Braga ~ Portugal ^[1] , FP-I3ID, FP-BHS, Escola Superior de Saúde Fernando Pessoa. ~ Porto ~ Portugal ^[2] , University of Minho, Psychology Research Centre, School of Psychology. ~ Braga ~ Portugal ^[3]

1831

BEYOND TECHNICAL SKILLS: SOFT SKILLS AS A DRIVER OF PERFORMANCE IN EMERGENCY HEALTHCARE

Poderico Ilaria , Trocino Maria Francesca * , Schettino Giovanni , Capone Vincenza

Dipartimento di studi umanistici, Università degli studi di Napoli "Federico II" ~ Napoli ~ Italy