Friday 24 July 14:05 - 15:35

Hall: 01 - Basilica

Chair and Presenter: Song Lynda Jiwen

Division: Division 1: Work and Organizational Psychology

This symposium explores the complex interplay between leadership, AI, and human performance in
modern workplaces. This topic is particularly relevant to ICAP IAAP Division 1: Work and Organisational
Psychology, addressing both the psychological and practical implications of AI in the workplace. Through
five pioneering research papers, it examines growth mindsets, AI-driven automation, cultural influences,and human-AI collaboration,highlighting their impact on innovation,employee wellbeing,and overall
performance.
Key Themes:
• Growth Mindset and AI Coexistence: Exploring how a growth mindset can reduce AI-related
anxiety, enhance adaptability, and improve job performance.
• AI's Impact on Employee Wellbeing: Highlighting the need for human-centric AI implementation
to support frontline employees' motivation and mental health.
• Stealth Use of Generative AI (SUGAR): Investigating hidden AI tool usage in workplaces,
showing that covert use hinders learning, increases impostor feelings, and reduces effectiveness.
• Human-AI Chatbot Collaboration: Analysing IT company interaction records and using Event
Contingent Experience Sampling Methods to understand employees' experiences in working with
AI chatbots.
• Cultural Moderation in Leadership and Innovation: Examining how cultural factors influence the
effectiveness of paradoxical and ambidextrous leadership in driving innovation.
Distinctive Features:
• Innovative Research Approaches: Each paper offers fresh theoretical lenses, such as
paradoxical leadership theory and the technology alignment framework,ensuringacademicrigor
and relevance.
• Global Collaborations: Cross-cultural research teams from the UK, US, Israel, China,
Singapore, and other countries contribute diverse viewpoints to enrich the discussions.
• Addressing AI's Dual Impact: The symposium critically examines both the opportunities and
challenges AI presents, fostering meaningful dialogue on optimising human-AI coexistence.
• Multi-level analyses: The symposium utilises multi-level analyses, including within-person
Structural Equation Modelling (SEM), and covers individual, team, and firm-level perspectives.
• Practical Insights: Findings provide actionable recommendations for organisations navigating AI
integration.
This symposium serves as a vital platform for academics and practitioners to exchange ideas,share best
practices,andshapethefuture ofAI-driven workplaces.