7.11.4

RELATIONAL GOVERNANCE CAPABILITY IN PROFESSIONAL SERVICE OPERATIONS: A MICROFOUNDATIONAL PERSPECTIVE

J. Kalra *

7.12.1

INNOVATIVE AND SUSTAINABLE URBAN LAST-MILE LOGISTICS IN OMNICHANNEL RETAIL: A SYSTEMATIC LITERATURE REVIEW

M. Malik * ^[1] , A. Vega ^[1] , G. Onofrei ^[2] , M. Feo Valero ^[3] , G. Heaslip ^[1]

7.12.2

BUILDING TRUSTWORTHY AUTONOMOUS DECISION SYSTEMS FOR PRODUCT RETURNS IN RETAIL

D. Zhang * ^[1] , R. Frei ^[2] , H. He ^[3] , E. Gerding ^[4]

7.12.3

BREAKTHROUGH SOLUTION FOR MANAGING EXPIRING ITEMS IN GROCERY RETAIL: CRITICAL SOLUTION ELEMENTS AND ACTUALIZATION PATHWAY

T. Lê * , L. Saarinen , J. Holmström

7.13.1

THE MEDIATING ROLE OF SUSTAINABLE INNOVATION IN THE RELATIONSHIP BETWEEN GREEN SUPPLY CHAIN MANAGEMENT PRACTICES AND CORPORATE REPUTATION IN PALESTINE

A. Herzallah * ^[1] , A. Elnagar ^[2] , R. Iriqat ^[3] , M. Hamed ^[1]

7.13.2

SERVICE INNOVATION IN EARTHQUAKE RISK MANAGEMENT: FROM RESCUER TO SAVIOR

B. Vadim ^[1] , E. Ünal * ^[2]

7.13.3

B CORP CERTIFICATION IN THE FACE OF UNCERTAINTY: A SECONDARY DATA ANALYSIS

P. Matteo * ^[1] , C. Silvia ^[2] , O. Guido ^[3]

7.13.4

LEVERAGING AI TO RESHAPE SME SUPPLY CHAINS: FROM PRODUCT-CENTRIC TO COMPETENCE-CENTRIC MODELS

F. Gillani * , X. Ma , Z. Fan , J. Bal

7.14.1

SUSTAINABLE SCHEDULING RESEARCH ANALYSIS: ADDRESSING METHODOLOGICAL AND PRACTICAL GAPS

M.S. Cavallieri * ^[1] , F. Acerbi ^[2] , J.R. Montoya-Torres ^[3] , E. Viles ^[1]

7.14.2

DECISION-MAKING FOR CIRCULAR MANUFACTURING AND ECONOMY

M. Franchino * , C. Kandemir