Saturday 25 July 08:15
- 09:45
Hall: 01 - Basilica
Chair:
Reichman Walter
Discussant:
Di Fabio Annamaria
Division: Division 1: Work and Organizational Psychology
Trust is the cement that holds people, organizations, communities, countries and the nations of
the world together.Multilateralism was the name given to the cement created after World War II
which gave rise to the United Nations and regional organizations to maintain peace and improve
our social and economic lives.Multilateralism is now being supplanted by a return to nationalism,
individuality, competition for resources and threats of conflict.This symposium is designed to
describe the intricacies of establishing trust,its fragility and the difficulty of resurrecting it when it
ends.There will be four presenters and a discussant who are recognized experts in their area of
research and advocacy.Jeffrey Saltzman is CEO of a leading management consulting firm who
has consulted with organizations around the world in methods of building trust and engagement
within their organizations.Terri Morrissey and Richard Plenty have worked together for over 20
years on assignments that support international collaboration. They received the Presidential
Citation from the American Psychological Association for their activities. Raymond Saner has
been a researcher and consultant to the United Nations for several decades and has fostered the acceptance and implementation of the UN's Sustainable Development Goals (SDGs) in Europe,Asia and Africa.The discussant is Professor Annamaria DiFabio, Professor of Psychology at the University of
Florence.The first presentation by Terri Morrissey will emphasize the procedures of building trust through
incremental acts of cooperation in contrast to deciding to play the zero-sum game and risking
losing everything.
The second presentation by Jeff Saltzman will focus on how to build trust within organizations
using businesses as an example. He will describe how trust promotes organizational success and
participant satisfaction, and how it can be resurrected when eroded.
The third presentation by Richard Plenty will describe ways of dealing with complex global
challenges using his four-step model of Reflect, Strategize, Explore, and Act to develo trust and
transformational relationships.
The fourth presentation by Raymond Saner will examine the UN's 17 Sustainable Development
Goals(SDG),only17%ofthemhavingbeenachieved.Hewillpointtothenecessity of
collaborationamonggovernments,privatesectorandcivilsocietyifthegoalsaretobeachieved.
ProfessorAnnamariaDiFabiooftheUniversityofFlorencewillbethediscussant.
