Wednesday 22 July 14:05 - 15:35

Hall: 02 - Teatrino

Chair and Discussant: Oi Ling Siu

Division: Division 1: Work and Organizational Psychology

The integration of digital technologies into workplaces has transformed how employees interact, perform, and experience their work. Advancements such as AI, social media, and IT systems offer opportunities for efficiency, inclusion, and resource optimization. However, they also bring challenges like technostress, dehumanization, and the need for proactive strategies to maximize their benefits. At the same time, physical workplace conditions, such as indoor air quality, remain an often-overlooked factor with significant implications for employee well-being. This symposium examines the multifaceted impact of both digital transformation and physical environments on employees' well-being, inclusion, and performance, offering actionable insights into the interfaces between technology, environment, and human behavior.


The first presentation highlights an unrecognized threat to well-being: the impact of secondary emissions from indoor ozone chemistry on employees' emotions. This study identifies how specific pollutants, such as ozonolysis products, negatively affect workers' emotional states, with implications for improving indoor air quality in office settings.
The second presentation focuses on the darker side of digital transformation, showing how technostress contributes to workplace loneliness through organizational dehumanization. It also highlights the buffering role of nature exposure in mitigating these effects, offering strategies to enhance employee well-being.
The third presentation explores how social media affordances like anonymity and association empower neurodivergent employees to participate meaningfully in workplace decision-making, even when traditional support systems are lacking.
The fourth presentation examines AI as a resourceful work event, demonstrating how reflective practices like savoring and sharing can help employees transform AI use into sustainable energy and performance gains.
Finally, the fifth presentation investigates the paradox of control in human-AI collaboration, showing how task-level attributions of control influence employees' creative self-efficacy and agency.
Together, these studies provide a multidisciplinary perspective on navigating the challenges and opportunities of modern workplaces, offering valuable insights for fostering well-being, inclusion, and innovation.