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    Division 1: Work and Organizational Psychology Division 2: Psychological Assessment and Evaluation Division 3: Psychology and Societal Development Division 4: Environmental Psychology Division 5: Education and School Psychology Division 6: Clinical and Community Psychology Division 7: Applied Gerontology Division 8: Health Psychology Division 9: Economic Psychology Division 10: Psychology, Law, and Ethics Division 11: Political Psychology Division 12: Sport Psychology Division 13: Traffic and Transportation Psychology Division 14: Applied Cognitive Psychology Division 15: Students and Early Career Psychologists Division 16: Counseling Psychology Division 17: Professional Psychology Division 18: History of Applied Psychology Transversal Invited Keynote speaker Round Tables Panel Sessions Workshop CASA ITALIA
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Hu Xiaowen

Author/Participant
Code: D08S0025
Hall: 23 - Room 20
Occupational / Work & Organizational Health 2
Division 8: Health Psychology
Oral Session
Abstract: 2451 Presenter
WHEN MANAGERS STEP IN: HOW MANAGERIAL INTERVENTIONS FOR CUSTOMER MISTREATMENT INFLUENCE SHAPE THIRD PARTY EMPLOYEES' FELT EMPATHY AND INNOVATIVE SERVICE BEHAVIOR
Thursday 23 July 08:15
Code: D01S038
Hall: 29 - Room 7 SA
Artificial Intelligence at Work 3
Division 1: Work and Organizational Psychology
Oral Session
Abstract: 2445
THE INTELLIGENCE TRAP: WHEN SMART ROBOTS MAKE HUMANS BEHAVE UNETHICALLY
Friday 24 July 09:50


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