Invited Symposium FROM ACCEPTANCE TO ADAPTATION: DIGITAL TRANSFORMATION IN WORK AND HEALTH
Thursday 23 July 17:15 - 18:45
Hall: 03 - Volta

Chair and Presenter: Paganin Giulia

Discussant: Apolinário-Hagen Jennifer

Division: Division 1: Work and Organizational Psychology

This symposium explores the psychological implications of digital transformation in
healthcare and work contexts, adopting a person-centered lens to examine how individuals
and professionals accept, adapt to, and are impacted by emerging technologies. As digital
tools—such as AI systems and digital therapeutics—become increasingly integrated into
professional practice and daily routines, it is crucial to understand not only the technological
innovations themselves, but also the human processes that facilitate or hinder their effective
use. This symposium addresses this gap by presenting four distinct yet complementary
contributions that investigate digital transitions across different domains and populations.
The first presentation examines the acceptance of digital therapeutics (DiGA) among health
professionals in Germany, combining qualitative, quantitative, and experimental methods to
identify determinants of adoption and information preferences. This research sheds light on
communication strategies and policy implications for the dissemination and successful
integration of digital healt
The second presentation focuses on the development of an AI-powered virtual assistant for
chronic patients, designed to deliver psychological support and enhance personalized care.
The project integrates natural language processing and patient-centered design to bridge the
gap between digital innovation and holistic healthcare needs.h solutions.
The third contribution adopts a person-centered approach (Latent Profile Analysis) to explore
workers' acceptance of Artificial Intelligence in an Italian company. By identifying
psychological and organizational profiles, the study highlights individual differences in
technology-related anxiety, engagement, and perceived job insecurity.
Finally, the fourth study uses a longitudinal person-centered methodology (Latent Transition
Analysis) to trace digital adaptation profiles and their transitions over time, linking them to
recovery, work-life conflict, and digital competence. The findings illuminate how technology
use patterns influence well-being and sustainable work-life integration.
Together, these contributions provide a multi-method, interdisciplinary exploration of the
psychological processes underpinning digital innovation, emphasizing the need for inclusive,
tailored, and ethically grounded approaches.Thesymposiumcontributesnovelinsightsinto
howindividualsinteractwithtechnologyincontextsofhealthandwork,aligningclosely
withtheCongress'sfocusonmental health,sustainability,and digitalization.

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BRIDGING THE GAP: UNDERSTANDING HEALTH PROFESSIONALS' ACCEPTANCE OF DIGITAL THERAPEUTICS IN GERMANY

Fatma Sahan * , Apolinário-Hagen Jennifer

Institute for Occupational, Social and Environmental Medicine, Medical Faculty, Heinrich-Heine-University Düsseldorf and University Hospital Düsseldorf ~ Düsseldorf ~ Germany
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UNDERSTANDING AI ACCEPTANCE THROUGH A PERSON-CENTERED LENS: A LATENT PROFILE ANALYSIS

Paganin Giulia * [1] , Laudadio Andrea [2] , Galanti Teresa [3] , Cortini Michela [3] , Guglielmi Dina [1]

Department of Education Sciences "Giovanni Maria Bertin", University of Bologna, ~ Bologna ~ Italy [1] , TIM Academy & Development, TIM S.p.A., Rome, Italy ~ Rome ~ Italy [2] , Department of Psychology, University "G. d'Annunzio" of Chieti-Pescara, Italy ~ Chieti-Pescara ~ Italy [3]
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