Introduction: The widespread consolidation of telework in the post-pandemic period has reshaped organizational dynamics, introducing new digital demands and raising concerns about technostress. While remote work offers flexibility and autonomy, it also increases information overload, technological complexity, and blurred boundaries between work and private life, with significant implications for employees' psychological well-being.
Purpose: Grounded in the Conservation of Resources (COR) framework, this systematic review aims to identify the main psychosocial risk factors associated with technostress in telework, examine individual and organizational resources that can mitigate its impact, and explore the emerging contribution of digital psychological support tools.
Method: Following PRISMA guidelines, a systematic review was conducted between June and August 2025 across Scopus, Web of Science, and PubMed. The search included empirical, peer-reviewed studies published from 2022 to 2025, focusing on adult workers engaged in remote or hybrid work. Eligibility criteria were defined using the PICOS framework, covering population characteristics, telework-related exposures and outcomes related to well-being or technostress. After removing duplicates and screening titles, abstracts, and full texts, 14 out of 556 records met all inclusion criteria.
Results: Across the included studies, digital overload, technological complexity, work intensification, and work-life boundary blurring consistently emerged as key risk factors linked to emotional exhaustion, anxiety, reduced job satisfaction, and impaired performance. Individual resources such as digital self-efficacy, adaptability, and proactive personality acted as protective factors, while organizational resources buffered the psychological burden of digital demands. Preliminary evidence also highlights the potential of digital psychological interventions, such as online counselling and well-being platforms, in reducing emotional strain and enhancing social connection among remote workers.
Conclusions: Technostress in telework arises when digital demands exceed employees' available resources. Strengthening digital competencies, fostering supportive organizational practices, and integrating digital psychological support interventions may promote sustainable well-being in increasingly digitalized work environments.