4101 - HOW REGULATORY FIT AND ANTICIPATED EMOTIONS INFLUENCE THE ENGAGEMENT OF USERS OF A SUSTAINABLE NUTRITION APP

Session: 4100 - FROM RESISTANCE TO EMBRACE: SOCIAL-PSYCHOLOGICAL PATHWAYS TO SUSTAINABLE TECHNOLOGIES ACCEPTANCE
AUTHORS:
Catellani Patrizia (Department of Psychology, Università Cattolica del Sacro Cuore, Milano, Italy ~ Milano ~ Italy) , Festa Simone (Department of International Humanistic and Social Sciences, Università degli Studi Internazionali di Roma, Italy ~ Roma ~ Italy) , Pompili Sara (Department of International Humanistic and Social Sciences, Università degli Studi Internazionali di Roma, Italy ~ Roma ~ Italy) , Azzena Italo (Department of International Humanistic and Social Sciences, Università degli Studi Internazionali di Roma, Italy ~ Roma ~ Italy) , Guidetti Margherita (Department of Communication and Economics, Università di Modena e Reggio Emilia, Italy ~ Modena ~ Italy) , Scaglioni Giulia (Department of Communication and Economics, Università di Modena e Reggio Emilia, Italy ~ Modena ~ Italy) , Carraro Luciana (Department of Developmental and Social Psychology, Università di Padova, Italy ~ Padova ~ Italy) , Lenzi Michela (Department of Developmental and Social Psychology, Università di Padova, Italy ~ Padova ~ Italy) , Scatolon Andrea (Department of Developmental and Social Psychology, Università di Padova, Italy ~ Padova ~ Italy) , Cavazza Nicoletta (Department of Communication and Economics, Università di Modena e Reggio Emilia, Italy ~ Modena ~ Italy) , Carfora Valentina (Department of Psychology, Università Cattolica del Sacro Cuore, Milano, Italy ~ Milano ~ Italy)
Abstract text:
Mobile apps can effectively promote healthy and sustainable diets, but their success
depends on initial user engagement. This study aimed to increase initial user engagement
by tailoring app descriptions to users' regulatory focus (prevention versus promotion).
Four conditions were created by combining two types of messages: regulatory concern
(safety versus growth) and anticipated emotion (positive versus negative). The safety
message emphasized protecting health and the environment, while the growth message
emphasized improving wellbeing and preserving the environment. The message with the
positive anticipated emotion described satisfaction with using the app, while the message
with the negative anticipated emotion described dissatisfaction with not using the app.
Participants' attitudes, desires, and intentions, as well as downloads of the app, were
measured to assess the effectiveness of the message. Promotion-focused individuals
showed greater desire and were more likely to download the app when the message
matched their focus (growth + positive anticipated emotions) than when it did not (safety
+ negative anticipated emotions). Conversely, prevention-focused individuals did not
show increased engagement with regulatory congruent messages. These results suggest
that tailoring app descriptions to users' regulatory focus may increase initial engagement
among promotion-focused individuals. Further research is needed to investigate methods
to increase engagement among prevention-focused individuals.