3482 - FROM MEASUREMENT TO IMPACT: PRACTICAL APPLICATION OF THE LATER LIFE WORKPLACE INDEX (LLWI) AND ITS STRATEGIC EMBEDDING FROM A CONSULTING PERSPECTIVE

Session: 3466 - FORMS AND EUROPEAN IMPLEMENTATIONS OF THE LATER LIFE WORKPLACE INDEX - A COST LEVERAGE SYMPOSIUM
AUTHORS:
Büscher Jürgen (Nova.PErsonalentwicklung ~ Dortmund ~ Germany)
Abstract text:
Organizations across sectors face demographic shifts that challenge capability, continuity, and culture. The Later Life Workplace Index (LLWI) provides a structured instrument to assess late-career employee experience and organizational readiness. However, impact depends less on measurement itself and more on the strategic embedding of results, particularly through their consideration in leadership.


Experiences from implementation projects based on LLWI results show that sustainable effects only occur when concerns and measures are clearly differentiated. At the level of concerns, an age-diverse perspective, one that fosters intergenerational collaboration and sensitizes leadership to the opportunities of demographic change, is crucial. At the level of measures, programs should not be designed exclusively for older employees but rather life-phase oriented and individualized, so that they remain relevant across career and life stages.


A central element is reciprocal knowledge transfer, where the experience of senior employees is combined with the perspectives and new skills of younger colleagues. Beyond this bilateral and bidirectional exchange, business transfer plays a key role: LLWI results must be internally steered and aligned with concrete business benefits such as innovation capacity, succession planning, or risk reduction. This positions the index not only as a diagnostic tool but also as a steering mechanism linking corporate strategy and demographic management.


The contribution presents a three-stage model, "Align → Diagnose → Embed", supported by practical tools such as a sponsorship canvas and a demography-strategy map. Case examples from consulting projects in various industries, including financial services, public administration, and manufacturing, illustrate how organizations can leverage LLWI outcomes to connect age-diverse concerns with life-phase-oriented measures and tangible business value, thereby securing employability, fairness, and performance across extended working lives.