3120 - JOURNEY TO REPORTING: FURTHER SPACES FOR TRUST BREACH, OR A MEANS TO REPAIR

Session: 3116 - FRESH PERSPECTIVES ON WORKPLACE VIOLENCE & ITS PREVENTION
AUTHORS:
Searle Rosalind (Searle, Rosalind ~ glasgow ~ United Kingdom) , Garippa Lewis (Searle, Rosalind ~ glasgow ~ United Kingdom)
Abstract text:
Abstract (max 300 words)   Reporting sexual harassment and abuse can add further traumas to the individuals reporting. Staff in institutions receiving such reports often lack training to help them support those reporting. Drawing from a study of reporting harm, this session considers how and where reporting can be improved through the adoption of trauma-informed approach (Hope, et al., 2013). This approach is designed to enhance witnesses' experiences and reduce further shocks and surprises, specifically support witnesses' needs to restore their agency and control and create the means to rebuild their trust. We build from witnesses' insights into reporting using a trust framework to outline how and where reporting processes can be changed. We use multi-level trust theory (Gelfand and Fulmer, 2012) to identify where competence- and affect-based trust (Leegood, et al., 2022) can be positioned and utilised. This trauma-informed trust-framing can improve witnesses' emotion regulation that can enhance their event recall; It is designed to reduce epistemic injustices (Fricker, 2007) through specifically raising awareness of how to avoid testimonial and hermeneutic injustices and thus support better recovery through the means to retain and rebuild relational trust, and reduce witness identity-damage; and diminish risk of Institutional trust damage that will retain confidence in the systems and outcomes from reporting. This session will outline an more integrated prevention approach that can addresses simultaneously individual, relational, and systemic level trauma responses.