3001 - THE INTERPLAY OF AI AND WELL-BEING: BREAKING THE CYCLE OF HARM AND REPAIR

Session: 3001 - THE INTERPLAY OF AI AND WELL-BEING: BREAKING THE CYCLE OF HARM AND REPAIR
AUTHORS:
Haas Julia (University of Georgia ~ Athens, Georgia ~ United States of America) , Löfstrand Pär (Mid Sweden University ~ Östersund ~ Sweden) , Behrend Tara (Michigan State University ~ East Lansing, Michigan ~ United States of America) , Fu Anner Wei (Trinity College of Dublin ~ Dublin ~ Ireland) , Mertens Annika (Curtin University ~ Perth ~ Australia) , Niessen Susan (University of Groningen ~ Groningen ~ Netherlands) , Pietrantoni Luca (Universita di Bologna ~ Bologna ~ Italy)
Abstract text:
Organizations are increasingly deploying artificial intelligence (AI) and related technologies to automate and augment work. While these tools can improve efficiency and decision-making, they can also produce unintended consequences, including reduced autonomy, accountability, and intrinsic motivation. Such effects may lead to disengagement, diminished agency, and elevated psychological strain. In response, organizations often introduce additional technologies aimed at supporting well-being, which can inadvertently create a cycle of harm and repair that perpetuates rather than resolves the underlying challenges.


This panel discussion brings together global experts to critically examine the complex interplay between AI and employee well-being. Panelists will engage in dialogue about the paradoxical effects of technology adoption, exploring how automation and "tech-for-well-being" initiatives can both support and undermine psychological health. The discussion will also address the ethical responsibilities of I-O psychologists and organizational leaders in shaping the design and implementation of AI systems, as well as strategies for creating work environments that foster agency, engagement, and sustainable well-being. Drawing on the panelists' collective expertise, the session will deepen understanding of how I-O psychology can inform more human-centered approaches to technology in the workplace.