2087 - PSYCHOSOCIAL AND ORGANIZATIONAL FACTORS INFLUENCING NURSES' WELL-BEING AND BURNOUT IN HOSPITAL SETTINGS

Session: D01S005 - Workplace Well-Being & Mental Health 5
AUTHORS:
Khaoudi Ahmed (Moulay Ismail University (FLSH) ~ Meknes ~ Morocco) , Belhaj Abdelkarim (Higher School of Psychology ~ Casablanca ~ Morocco)
Abstract text:
Nurses play a central role in healthcare systems (ICN, 2023; Ndenzako, 2023), yet they are exposed to multiple professional and psychosocial constraints that can undermine their psychological health. Job demands such as workplace violence, workload, atypical schedules, and emotional demands are major sources of stress, often leading to psychological distress and burnout (Vitale et al., 2023; Guay, Goncalves, & Jarvis, 2014, 2015; Wang et al., 2021; Montgomery & Lainidi, 2024). Conversely, organizational and personal resources such as job autonomy, social support, work climate, coping strategies, and perceived job utility may act as protective factors (Gilbert, 2009; Azouaghe, 2019). This research aims to examine the combined effects of job demands and resources on nurses' psychological well-being and burnout, in line with the Job Demands-Resources model (Bakker & Demerouti, 2017, 2023).
A series of self-administered surveys were conducted among samples of 442 nurses working in public hospitals. The instruments included scales assessing burnout, psychological well-being at work, job demands, and job resources. Multiple regression analyses were performed following methodological guidelines (Judd et al., 2018). Findings indicate that workplace violence, atypical schedules, workload, and emotional demands are negatively associated with well-being and positively related to burnout. In contrast, autonomy, work climate, social support, coping strategies, and perceived job utility are positively correlated with well-being and negatively with burnout;
These results confirm that prolonged job demands generate emotional overload and threaten psychological health, whereas resources serve as protective buffers that foster resilience and well-being among nurses (Bakker & Demerouti, 2017, 2023). Improving nurses' well-being requires a dual organizational approach: reducing structural job demands while strengthening available resources. These findings provide evidence-based insights for designing interventions aimed at preventing burnout and promoting quality of work life in hospital settings.