7.12.1

11:00

INNOVATIVE AND SUSTAINABLE URBAN LAST-MILE LOGISTICS IN OMNICHANNEL RETAIL: A SYSTEMATIC LITERATURE REVIEW

M. Malik * ^[1] , A. Vega ^[1] , G. Onofrei ^[2] , M. Feo Valero ^[3] , G. Heaslip ^[1]

Galway, Ireland ^[1] , Donegal, Ireland ^[2] , Valencia, Spain ^[3]

7.12.2

11:20

BUILDING TRUSTWORTHY AUTONOMOUS DECISION SYSTEMS FOR PRODUCT RETURNS IN RETAIL

D. Zhang * ^[1] , R. Frei ^[2] , H. He ^[3] , E. Gerding ^[4]

Cardiff, United Kingdom ^[1] , London, United Kingdom ^[2] , Bangor, United Kingdom ^[3] , Southampton, United Kingdom ^[4]

7.12.3

11:40

BREAKTHROUGH SOLUTION FOR MANAGING EXPIRING ITEMS IN GROCERY RETAIL: CRITICAL SOLUTION ELEMENTS AND ACTUALIZATION PATHWAY

T. Lê * , L. Saarinen , J. Holmström

Espoo, Finland