4.14.1

13:30

NORMALIZING OPERATIONAL VISUAL BOARDS: KEY FACTORS AND BARRIERS IN HEALTHCARE ORGANIZATIONS

C. L Herault * , P. Fournier , E. Mosconi

Sherbrooke, Canada

4.14.2

13:50

HOW TO TURN PROCESS MINING INSIGHTS INTO REAL ADDED VALUE FOR PRACTICE

M. Navratilova *

Hagen, Germany

4.14.3

14:10

EXPANDED VALUE STREAM MAPPING WITH MULTIDIMENSIONAL INDICATORS FOR SUSTAINABILITY ASSESSMENT

A.T. Mengistu * , M. Dieste , R. Panizzolo , S. Biazzo

Vicenza, Italy

4.14.4

14:30

ARTIFICIAL INTELLIGENCE ENHANCING OPERATIONAL EXCELLENCE

F. Costa * ^[1] , J. Anthony ^[2] , A. Portioli Staudacher ^[1]

Milano, Italy ^[1] , Newcastle, United Kingdom ^[2]