It is a generally stated and professionally proven fact that the massive expansion of various discussion forums and groups leads to the radicalization of society as well as church and religious life. Even in church life - and this also applies to all institutionalized churches (Catholic, Orthodox, Protestant) - we observe a significant polarization towards liberal-progressive or conservative-traditionalist attitudes. Paradoxically, even in the defense of the noblest spiritual themes and the commandment of love, there is no shortage of hate speech, one-sidedness, conspiratorial attribution of bad intentions.
The Magisterium (Magisterium) of the Catholic Church in media issues is based on the pyramidal structure of diocese, national and continental "councils for the mass media". Their members are experts in the field as well as experienced workers in various media. Thanks to this, the Vatican Dicastery for Communication has extensive sources of theoretical knowledge and practical experience. The emphasis on real interpersonal communication has appeared very often in this magisterium in recent years, and its meaning and ways to develop it are elaborated in them (the school of silence, the school of listening, journalism in real environments).
In this paper, we want to point out how direct interpersonal communication can contribute to overcoming radicalization through discussion forums and teach respect for the personality and opinion of the other and the conduct of a real dialogue.